Privacy Policy

OUR PRIVACY POLICY

Welcome to EUDRIVINGLICENSEHELP.COM (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR 2016/679) and other applicable European data-protection laws.
This Privacy Policy explains how we collect, use, and safeguard the information you share when using our website and related services that provide guidance on obtaining or renewing an EU driving licence through official channels.

2. What Information We Collect

We may collect and process the following categories of information:

  • Personal Identification Data: name, email address, contact number, and country of residence.

  • Document Information: details required to complete official driving-licence forms (never including sensitive data unless voluntarily provided).

  • Technical Data: IP address, browser type, device information, and cookies for analytics.

  • Communication Records: messages or inquiries sent through our contact forms.

We collect this information only to provide advisory or informational services—not to issue or sell licences.

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent: when you voluntarily submit personal data via forms.

  • Performance of a Contract: to deliver consulting or informational services you request.

  • Legitimate Interest: to improve our website, prevent fraud, and maintain security.

  • Legal Obligation: when retention of data is required for compliance with EU law.

4. How We Use Your Information

Your personal information may be used to:

  • Respond to inquiries or requests for guidance.

  • Provide accurate information about EU driving-licence regulations and requirements.

  • Improve user experience and website functionality.

  • Maintain communication regarding application or documentation steps.

  • Comply with EU legal and data-protection obligations.

We do not sell, trade, or transfer personal information to any unauthorized third party.
We do not facilitate or advertise the sale of driving licences—all support is limited to lawful information and assistance.

5. Data Sharing and Transfers

  • We may share limited data with trusted service providers (e.g., website hosting, email delivery, analytics) who operate under data-processing agreements compliant with GDPR.

  • Personal data may be stored or processed on secure servers located within the European Economic Area (EEA).

  • If data must be transferred outside the EEA, it will occur under recognized safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
When data is no longer needed, it is securely deleted or anonymized.

7. Your Data-Protection Rights

Under the GDPR, you have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent at any time.

  • Restrict or object to processing.

  • Request data portability.

  • Lodge a complaint with your national Data Protection Authority (DPA).

To exercise any of these rights, contact us at privacy@eudrivinglicensehelp.com.

8. Cookies and Tracking

We use cookies to:

  • Analyze site performance and visitor behavior.

  • Remember language preferences.

  • Improve user experience.

You can manage or disable cookies through your browser settings at any time.
For details, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures—including encryption, SSL certificates, and restricted access—to protect personal data against loss, misuse, or unauthorized access.

10. Links to External Websites

Our website may include links to official EU or national transport-authority pages. We are not responsible for the privacy practices of these external sites and encourage users to review their individual privacy policies.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legislation or our services. The revised version will always include a new “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy or how we handle personal data, contact us at:

Email: privacy@eudrivinglicensehelp.com
Website: https://eudrivinglicensehelp.com